Confidentiality and protection of personal information policy
The purpose of this Privacy Policy (“Policy”) is to inform you about our privacy practices, the types of personal information we may collect and how we use it, disclose it, Let’s store and secure them.
Data collected
In this Policy, “personal information” means any information, used alone or in combination with others, that would identify, contact or locate you.
During your visit to www.cuisinesoleil.com, certain information is automatically collected via the Google Analytics tool:
- IP adress
- Location, age, gender
- Hardware and software details
- Content that the user consults on our site
- Links a user clicks on when going to the site
Other information is also collected non-automatically via contact forms. This includes the following data:
- Firstname name
- Phone number
It is important to note that your financial information, such as your banking details or your credit card information, is not collected, processed or stored by cuisinesoleil.com. For more information on the collection, processing or retention of this information, you can refer to the conditions and policies of our partners.
Use of data
We only collect data that helps us achieve the purpose set out in this Policy. We will not collect additional data without first informing you.
We use this data in particular to:
- Carry out contracts
- Send promotional offers and targeted communications via our newsletter
- Carry out statistical analyzes to improve the site
- Follow up with you
- As part of a data security protocol
Security measures
The personal information we collect is stored in a secure and controlled environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- SSL/TLS protocol
- SET protocol
- Access management — authorized person
- Access management — data subject
- Double authentication
- Network monitoring software
- Computer backup
- Login password
- Password management software
- Firewall
International transfer of collected data
User data may be accessed, processed or collected in the following countries: Canada and with respect to our website, from any country where the user is located.
Duration of data use
We store personal data for an unlimited period. You can contact us if you wish to modify your personal data, delete it or anonymize it.
Security incident management
In the event of a leak of your personal data, we will keep you informed and report the incident to the Commission d’access à l’information du Québec, in accordance with Law 25.
Rights of access, opposition and withdrawal
If you are a resident of Quebec, in accordance with Law 25, you benefit from specific rights regarding your personal data:
- Right to be informed
- Permission to access
- Right to rectification
- Right to data portability
You have the right to object to the use of your data and to withdraw it. You can also view or modify them. To exercise these rights, contact our personal data protection officer:
Sébastien Michaud, responsible for personal data protection
2901, Rang St-Paul
La Doré (Québec), G8J 1C1
You can visit our site without revealing your identity. However, some features require the collection of personal data. You always have the choice not to provide this information.
Law 25 specifies that people under the age of 14 are considered minors for the purposes of data collection. Their personal information cannot be collected from them without the consent of the holder of parental authority or guardian, except when this collection will clearly be for the benefit of this minor.
External links
This Policy applies to our site. However, we would like to clarify that the obligations described in this Policy do not cover third party websites, which offer their own privacy policies over which we have no control.
Legislation
Cuisinesoleil.com strictly complies with Quebec law 25 regarding the protection of personal data. We are committed to respecting the legislative provisions set out in Canadian legislation. We undertake not to sell or share
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Last update : Januray 26, 2024